Privacy Policy

Effective date: January 13, 2025

Next Home Australia ("we," "our," "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our building inspection services or interact with our website. By using our services or website, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII):
    • Name
    • Contact details (phone number, email address, address)
    • Payment information (if applicable)
  • Property Information:
    • Address of the property being inspected
    • Details about the property’s condition
  • Website Usage Information:
    • IP address
    • Browser type
    • Pages visited on our site
    • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To provide building inspection services
  • To communicate with you regarding appointments, findings, and follow-ups
  • To process payments
  • To improve our services and customer experience
  • To comply with legal obligations

3. How We Share Your Information

We may share your personal information with third parties only in the following situations:

  • Service Providers:
    • Third-party companies that assist us in delivering our services, such as payment processors and IT support.
  • Legal Compliance:
    • When required to do so by law or to respond to legal processes.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of all or a portion of our business.

4. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access and request a copy of the personal information we hold about you.
  • Request correction or update of inaccurate information.
  • Request deletion of your information (subject to legal and contractual obligations).
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Next Home Australia
Email: chris@nexthomeaus.com.au

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